Last updated: October 8, 2026
We ship to addresses in the United States. Your order takes 1–2 business days to process, and shipping typically takes 3–5 business days after processing. Shipments are not sent on weekends or holidays, and we do not guarantee specific arrival dates or times. You will receive tracking information by email once your order ships.
Shipping Rates
Standard shipping is free on orders of $100 or more. Orders under $100 ship at a flat rate of $9.95, shown in your cart before you pay.
Packaging
Orders ship in plain, discreet packaging.
Damaged or Lost Shipments
If your order arrives damaged, or tracking shows no movement for 10 business days, contact customer service by email at care@truetides.com and we will send a replacement or issue a refund.
If you are not fully satisfied, our Return & Cancellation Policy provides a 30-day money-back guarantee — there is no need to ship the product back to receive your refund.
* These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.