Help
Frequently asked questions
Formats, shipping, returns and how to choose.
What are peptides?
Peptides are short chains of amino acids — the same building blocks that make up proteins. Your body makes many of them naturally, and they act as signalling molecules in processes like recovery, sleep, skin renewal and energy.
Do I need a prescription?
No. You can order any product on Truetides without a prescription. We offer injectable vials, nasal sprays, capsules, oral strips and drops.
Which format should I choose?
Capsules are the simplest daily habit. Nasal sprays and oral strips are fast and portable. Drops can be added to a drink. Many customers pick the format that fits the time of day they want to take it.
How fast do orders ship?
Orders are processed in 1–2 business days and typically arrive in 3–5 business days. Shipping is free on orders over $100.
What if a product is not right for me?
You are covered by our 30-day money-back guarantee. Contact customer care for a full refund — you do not need to ship anything back.
Are there any side effects or precautions?
Read the label and directions before use. Consult your healthcare provider before starting any new supplement, especially if you are pregnant or nursing, take medication, or have a medical condition. Keep out of reach of children.