Customer care
Contact us
Questions about an order, a product or a refund — we are here to help.
care@truetides.com
Replies within one business day · Mon–Fri, 9am–5pm ET.
Refunds
30-day money-back guarantee. Email us with your order number — nothing to ship back. Policy details.
Automatic refills
To cancel or change your refills, email us at any time before your next refill is processed — no fees. Refill terms.